Erwin Lai is an experienced professional coach, trainer, and speaker on productivity, wellbeing, and leadership development with a breadth of experience built up over a decade in the United Kingdom. In his last job as Academic Staff Developer at the University of St Andrews (UK), he facilitated and delivered a diverse range of training programmes for staff on topics such as time management, project management, people management, communication skills, assertiveness skills, coaching, stress management, and resilience.

As a qualified cognitive behavioural coach with the Centre for Coaching (London) and with specialist training in stress management, performance coaching, and health & wellbeing coaching, Erwin is passionate about helping his clients realise their potential through cultivating productive mindsets and effectively balancing increased productivity while retaining a focus on personal wellbeing.

Mark Robinson has over 15 years experience of the practical application of Lean process improvement. He is Managing Director of St Andrews Lean Consulting,  which until late in 2021 was a subsidiary company of the University of St Andrews. 

Mark has delivered Lean training, facilitated Lean process improvement events, and advised on the establishment of Lean programmes for clients from a range of sectors including charity, government, health, higher and further education, law, medical research, philanthropy, and retail.

His clients can be found around the globe in countries such as Australia, Ghana, Ireland, Malaysia, New Zealand, Saudi Arabia, the UK, and the USA.

Mark takes great satisfaction in transferring his Lean skills by delivering Lean training, and in working with teams of staff to help them dramatically improve what they had previously believed to be a problem process.